Q: I placed an order but have not recieved a download link. When will I get it?
A: Once your order is placed, I will get a notification and will personally deliver the link to you via email. As a retired newborn photographer, I have condensed my retail shop to a manageable size which means I have to do things the old-fashion way and personally email each buyer as soon as I humanly can. I will always try to email links within a few hours but please be aware it could take up to 12-24 hours.
Q: It has been 24 hours and I have not recieved a link to download?
A: My goal is to always deliver your product via email as soon as I can. If it has been over 24 hours since you purchased, please be sure to double check your spam mail and send an inquiry via the contact tab if you still do not see them.
Q: The presets don't look good on my images. Can I get a refund?
A: No. All sales are final.
Q: Do these work in ACR and LR?
A: Yes. The presets are compatible with ACR and LR. Just make sure you have the latest version installed if you happen to run into issues with installation.
Q: I downloaded the link and hit the load button but I still do not see the presets! Help!
A: Try loading the presets while they are still zipped/compressed in a folder. If you have already unzipped them, just select them with your mouse and select the "compress" option.
Q: Can I see these presets/actions applied on my images before I purchase?
A: Sure! You can email sample images for testing just please allow up to 48 hours for the images to be returned to you.